At KR Printers, we are committed to ensuring customer satisfaction with the quality of our products. Please read our refund policy carefully before placing an order.

1. Eligibility for Refunds

We offer refunds only in the case of printing errors, manufacturing defects, or quality-related issues with the delivered product. We do not accept refund requests for the following reasons:

• Change of mind after placing an order

• Incorrect product ordered by the customer

• Delivery delays caused by third-party logistics providers

• Minor color or material variations due to screen/display differences

2. Reporting a Quality Issue

If you receive a defective or incorrect product, please report the issue within 24 hours of delivery by contacting our support team:

📧 info@krprinters.com
📞 +91 9871255634 (11 AM – 7 PM, Monday to Saturday)

To expedite the process, please include:

• Order number

• Photographic evidence of the defect or error

• A brief description of the issue

3. Return Process

Once your refund request is approved:

• We will arrange a reverse pickup at no extra charge.

• The product must be returned in its original condition and packaging.

• Once we receive and inspect the returned product, we will notify you of the refund status.

4. Refund Method and Timeline

If your return is approved:

• The refund will be processed to your original payment method (bank account or UPI used at the time of purchase).

• Please allow 7 working days from the date of return receipt for the refund to reflect in your account.

5. No Exchanges

Please note that we do not offer product exchanges. Refunds are the only form of resolution we offer for eligible cases.

6. Contact Us

For any questions related to refunds, feel free to reach out to:

KR Printers
379 IFC Ghazipur Paper Market, Delhi-110096
📧 info@krprinters.com
📞 +91 9871255634